We live for feedback!
+1
Отвечен

connected accounts

Dwain Scott 9 лет назад обновлен RiteTag Support Team 8 лет назад 5
I want to change my twitter accounts and can't figure out how to do it. Please help I am using a new account
Ответ
RiteTag Support Team 8 лет назад

Hi,


If you are RiteTag Pro or Agency, you can associate more than one Twitter and one Facebook account. If Lite, we suggest that you be logged in to Facebook on your own facebook account, then in RiteTag, add facebook but switch from profile to page. See, only page posts show up in facebook search.


Hope this helps,


Saul

+1
Исправлен

A log out and log in button is needed for those who manage multiple twitter accounts.

Kathy Porter 10 лет назад обновлен RiteTag Support Team 10 лет назад 2
+1
Завершен

Feature Requests: In /automation for 'add RSS source,' suggest blogs where the sharebar shows & can get author's Twitter handle from page metadata.

Kristin 8 лет назад обновлен RiteTag Support Team 8 лет назад 4

Users will love to have a dropdown menu with listed influential sites from which to choose from and which allow for iframes. With the added bonus to be able to grab the author's Twitter handle from metadata, this could be a killer feature and totally aid in making RiteTag stand out.

+1
Исправлен

Tag sets error ( 4 contents ) 

Kouji 10 лет назад обновлен RiteTag Support Team 10 лет назад 6
Image 22
Ritetag active now. No problem.
This bag is " Tag sets " error ( 4 contents )
I logout and login. This phenomenons continue now.

No.1
Write English only
Broken URL. So can't Link
No.2
Write English and Japanese
Change Japanese word=> " ? " :-)
Broken URL can't Link
No.3
Re-wrote No.1 English only.
Change Hashtag and Tag set's name.
Born many another word :-(
No.4
Re-Write No.3
Another phenomenon(watch picture)

Back memories.
This style is nearly my former company work.
I had to write Japanese and broken English at Email,word,pdf,etc. 
Before I was employee. Just now I am Ritetag user :-/
Thank you
+1
Отвечен

Do you or are you planning to integrate with Hubspot?

Andy Fine 8 лет назад обновлен RiteTag Support Team 8 лет назад 1

We use Hubspot to manage our social media outreach. Any plans on integrating with them?

+1
Исправлен

Hashtag search not operating properly!

Louis Martin Jr. 10 лет назад обновлен RiteTag Support Team 10 лет назад 5
For whatever reason, I haven't (for the past week) been able to research hashtags?!?! The 'colored search terms' are not colored. My Firefox extension is not pulling up search results that I am typing in - what seems to be the problem? I have unistalled/reinstalled, refreshed, rebooted, re-everything! Someone please resolve - paid customer is extremely frustrated!Image 35
0
Отвечен

Why has rite tag been "under maintenance" for the past few days?

colorfulsocks 7 лет назад обновлен RiteTag Support Team 7 лет назад 6
Why has rite tag been "under maintenance" for the past few days?

the features don't work, it doesnt show lists of similar tags, and it doesn't show their stats. Is this a rite tag problem, or something with my browser or what?

0
Отвечен

Please tell me how to close my account! The page you mention is not found!

isardou 8 лет назад обновлен RiteTag Support Team 8 лет назад 1

i've looked everywhere and cannot find a way to close my account, it should be easier, can you help please?

Ответ
RiteTag Support Team 8 лет назад

Hi,


Please send the twitter acct or email you registered with to support@ritekit.com, with a note of which service(s) to cancel (e.g. ritetag? riteforge? everything...?) and we'll do that immediately.


Thanks for giving our products a try.


Best,


Saul

0
На рассмотрении

Time Zone Issue

Colin 8 лет назад обновлен RiteTag Support Team 8 лет назад 1

Every time I search for a hashtag, the hourly average graph says GMT. I'm in Los Angeles (PST) and want to know if the data is off for my time zone for posting purposes

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На рассмотрении

Hashtag Research

The Better Start 8 лет назад обновлен RiteTag Support Team 8 лет назад 1

On the hashtag analytics page are the times in GMT? or are they in my PST my time zone? If they are in GMT this changes my days and times dramatically.


Thanks for the help couldn't find this answer anywhere.



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