1. Bugs
  2. Bugs
+2
Fixed

Change Account Details

ZenRenRemix 10 years ago • updated by RiteTag Support Team 9 years ago • 5
I attached my personal Facebook account instead of my business page. There didn't seem to be any way in which to change this once it was added.
Bar Pros 9 years ago

Any answer to this I have opened a ticket but got no response

Under review
RiteTag Support Team 9 years ago

Hi Bar Pros,

Can you give me the link to an unanswered question/request? I found that I answered http://ritetag.userecho.com/topic/1065011-signed-up-with-wrong-account/ as soon as I could - same day. As for the free trial, this is because you inadvertently created more than one account with the same sign in. We'll take care of that and reply ASAP.


Best,


Saul

RiteTag Support Team 9 years ago

Okay, if it's a Pro account, you can add/remove. If you're Lite, you'll need to write michal@ritetag.com to manually remove your FB account so you can add FB business page.


Best,


Saul

Jenn Williams 9 years ago

I'm having this same issue.

Fixed
RiteTag Support Team 9 years ago

Customer support service by UserEcho