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Fixed

can't upgrade by month

Website Savants 6 years ago updated by RiteTag Support Team 6 years ago 3
I'm on lite yearly. Wish to switch to pro monthly; getting server error 500 from paypal 
Under review
So sorry for the nuisance, and thanks for the info, Ben. I'll speak with Michal about this asap. - SauL
Hi,

sorry for the inconvenience. This scenario is quite hard to automate. Here is what we did to fix it for you:
  • 120 USD you paid for Lite is worth about 3.5 months of Pro
  • We have switched you to Pro and set the expiration for 3.5 months from now
  • After it expires, you will be able to upgrade to Pro as you were trying to do now
Best regards

Michal