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Fixed

Askingme to resubscribe when I have a recurring subscription?

Henk Holveck 5 years ago updated by RiteTag Support Team 4 years ago 4
It's acting like I didn't just pay, what the hell?

Answer

Answer

Where is the resolution

Under review
Very strange, will look into it and reply when fixed. - Sorry about that, but, where do you see that - on the site or in an extension-integrated site?

- Saul
Answer

Where is the resolution

Hi Henk,


Checking records on your account, login https://twitter.com/HenkHolveck, it doesn't appear to be current - no payments since 2015-09-22. So, is there still a problem?


Also, you should be able to start a new free trial of either Lite or Pro if you wanted.


Thanks,


Saul