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Completed

Extension is broken under latest version of Firefox for Mac.

Jason Newton 6 years ago updated by RiteTag Support Team 5 years ago 6
Firefox 32.0.2 doesn't work with the current extension.
Under review
Please attach screenshot showing the problem, and/or describe what happens.  We tested, working for us.  Thanks. - SauL
Hi Saul,

I don't know what happened since I posted this apart from closing Firefox and rebooting my machine. Whatever, it is fine now as you said. Sorry for the inconvenience.

Please close as appropriate.

Regards

Just fixed again, let us know if it's still a problem, please.  And thanks, always. - SauL
Still doesn't work for. Removed it, reinstalled it etc etc. Very tired of this add-on - although partly I think it's because Firefox keeps upgrading so quickly.

Wanted to upgrade from the free model but I cannot if this is the user experience.

Regards
It is because Firefox keeps debugging upgrading so often.  If possible for you, kindly use our Chrome extension for now, and in December, we'll relaunch our Safari and Firefox extensions.  Chrome is very stable, though.  Thanks, SauL