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Extension is broken under latest version of Firefox for Mac.
Firefox 32.0.2 doesn't work with the current extension.
Customer support service by UserEcho
I don't know what happened since I posted this apart from closing Firefox and rebooting my machine. Whatever, it is fine now as you said. Sorry for the inconvenience.
Please close as appropriate.
Regards
Wanted to upgrade from the free model but I cannot if this is the user experience.
Regards
debuggingupgrading so often. If possible for you, kindly use our Chrome extension for now, and in December, we'll relaunch our Safari and Firefox extensions. Chrome is very stable, though. Thanks, SauL