Rite Tag isn't working

Having the same problem over the past three days. Not getting color coding in Hootsuite or manually. I also use the Chrome extension.

Thanks again - I just tested, found the same issue.  Was working until hours ago for me, but I'll put the guys onto it.  Should be back online in Hootsuite by mid-day UK time, Oct. 9. - SauL

Hootsuite fixed with Chrome and Firefox extensions.  Please let us know if either still acts up.  As for Sprout, we're shooting for tomorrow for the bug-fix (sorry for the delay). - SauL

Have you tried the Chrome extension - our most stable.- SauL

hi, i want to download the firefox exstension but i just became the error file download not complete. whats wrong?

Should be back up in a few minutes. If not, please pester our pavel@ritetag.com ? Thanks - SauL

Currently having this problem. Chrome extension. Windows 7. Pestering Pavel.

Sorry, Ryuna! As for the link to Settings, you first need to login to be able to open https://ritetag.com/settings/ Welcome to pester Pavel, but to set up a video call and get hands-on help from our CTO, michal@ritetag.com, please.

We are six days from radically upgrading the browser extension (Chrome in 6 days; Firefox and Safari just a couple days later), and having been testing it, it solves your bug, Ryuna (and adds several new functions, at no additional cost.)

I thought you might like a sneak-preview of all the tools in that you will be able to toggle on/off, since effective hashtags are just one facet of a total social media marketing toolkit, in the upcoming upgrade:



Finally, I think you will want to see AutoEnhance (not even in the screenshot of the coming customizable extension, but AutoEnhance is nearly done, too: the machine studies your Tweet or Facebook update and suggests one green (really good but just for right now) and one blue (makes your Tweet/update come up in search for a long time - weeks/months), gives a far easier image add solution... and I'll save the rest for a little surprise...

Best,