0
Fixed

Ritetag is not displaying correctly in Hootlet, nor will it accept my login

Campus Reform 4 years ago updated by RiteTag Support Team 4 years ago 4

Hey, folks; I'm afraid that I'm having trouble getting Ritetag to play nice with Hootlet. While there's apparently no issue with displaying Ritetag in Hootsuite itself, Hootlet is having difficulty properly displaying the auto-enhance button (as you can see on the bottom-left of the pic), hashtag ratings, etc.


I'm not sure why--I've uninstalled the extension, reinstalled it, deactivated it, reactivated it, etc., but all to no avail.


For whatever reason, I also can't login through Hootlet, even though I'm already logged in to Ritetag's website through Twitter. Any ideas?

Answer

+1
Answer

Thanks, Ion. Give us a little time; I assure you that we're working on the "compliant" process, working with people at Hootsuite to give you a stable, Hootsuite-approved RiteTag experience in there. Keep a lookout for our newsletter ;-)


Best,


Saul

Not a bug

Thanks for that, guys. We are working on a different, much more stable integration with Hootsuite. While we support everything live in the current extension, we wont be fixing this in the current extension. Please look out for a newsletter later this month with instructions on how to connect your RiteTag account with Hootsuite.


Thanks in advance for your patience,


Saul

+1

Additionally, I cannot get RiteTag in Hootsuite at all. I also uninstalled and reinstalled the Chrome extension. It's working in Twitter, though, and the setting for Hootsuite is turned on in my RiteTag settings. Any insight here?

+1
Answer

Thanks, Ion. Give us a little time; I assure you that we're working on the "compliant" process, working with people at Hootsuite to give you a stable, Hootsuite-approved RiteTag experience in there. Keep a lookout for our newsletter ;-)


Best,


Saul