Hi,

we are migrating our data servers this weekend. Some of the data will be missing during the transition. Please check back at the beginning of the next week. 

Best

We are still working on it. Uninstalling extension should really help if you make sure you are logged in to the correct account on our site. If not, try to use Firefox or Safari in the meantime. Sorry about that.

We are working on the algorithm right now. We are rolling out a new version at the end of this week.

Also please keep in mind, these are not suggestions. They are hashtags other people used with the word genomics. You can find out more about why we included those by clicking on the question mark and selecting Context tab.

Hi. We need little more information to find the cause. Do you get any error message? How exactly it behaves?

@Contented Media: We are working on a button that would reset the access. In the meantime, reinstalling the extension should help. Just make sure you are logged in to the correct account when you install it again.

@WhotsGoingOnMedia: We were testing the login and it works all fine for us. Does it still persist? Did you try in different browser?

@BlackCaesar: Your free 30-day trial has expired.