
+1
Fixed
Can't Login
Don't understand but redirected to the landing page after I enter my credentials. 


0
BlackCaesar X vor 11 Jahren
RiteTag does not let me in
Only advertises plans

+1
Wird überprüft
Michal Hudeček vor 11 Jahren
@BlackCaesar: Your free 30-day trial has expired.

0
Michal Hudeček vor 11 Jahren
@WhotsGoingOnMedia: We were testing the login and it works all fine for us. Does it still persist? Did you try in different browser?

0
What'sGoingOn? Media vor 11 Jahren
No I'm still experiencing problems, could it be the google chrome plug in?

0
RiteTag Support Team vor 11 Jahren
Jerry, I see you as a Free user. If you registered for RiteTag over a month ago, the reason you can't use RiteTag or the Chrome extension is that your free 30-day trial has expired. See our plans for details: https://ritetag.com/pricing

0
What'sGoingOn? Media vor 11 Jahren
no I only joined about 3 days ago and since I can't use your website I have as a member (got more use out of it before I registered, that was stupid) and go in and get the things that I want for the hashtags sure would be nice if we could get this thing figured out so that way I could get the analytics possibly use it for not just myself but for the other companies that I work with now and in the future.

0
RiteTag Support Team vor 11 Jahren
Thanks for confirming - just 3 days. In general, the site and Chrome extension are working for me and others, so, perhaps Michal can help you debug the situation.

0
Contented Media vor 11 Jahren
I'm also having a problem. I manage several Twitter accounts and accidentally clicked on my Chrome extension while in another account. Now it thinks I'm the other Twitter account and won't let me log in to my primary account. I'm a paid user and now it won't work with Hootsuite at all. I keep getting a message saying access is pending.

+1
Michal Hudeček vor 11 Jahren
@Contented Media: We are working on a button that would reset the access. In the meantime, reinstalling the extension should help. Just make sure you are logged in to the correct account when you install it again.

0
Gestartet
Michal Hudeček vor 11 Jahren

0
Contented Media vor 11 Jahren
Thanks! I've reinstalled it several times - still doesn't work. Hope it can be fixed soon - I find this to be a very handy product!

0
Contented Media vor 11 Jahren
Hi, any update? It's still not working for me in Hootsuite and now my primary account won't work either. It keeps thinking I'm the other account.

0
Michal Hudeček vor 11 Jahren
We are still working on it. Uninstalling extension should really help if you make sure you are logged in to the correct account on our site. If not, try to use Firefox or Safari in the meantime. Sorry about that.

+1
Contented Media vor 11 Jahren
Looks like it's working today. Thanks!

0
Fixed
Michal Hudeček vor 11 Jahren
Customer support service by UserEcho