
+1
Fixed
Hashtag search not operating properly!
For whatever reason, I haven't (for the past week) been able to research hashtags?!?! The 'colored search terms' are not colored. My Firefox extension is not pulling up search results that I am typing in - what seems to be the problem? I have unistalled/reinstalled, refreshed, rebooted, re-everything! Someone please resolve - paid customer is extremely frustrated!


0
Ülevaatamisel
RiteTag Support Team 10 aastat tagasi
Thanks, Louis. Mozilla made a big change, we're playing catch-up. We'll have the Firefox extension working again this week, hopefully early in the week. In the meantime, any chance we can get you to use the Chrome extension? It what I'm using, and it's solid. I think you'll especially like what you can do when you click on the RiteTag browser bar button from any web page you want to share. Try clicking in a hashtag for alternatives,or touching a word to search it for associated hashtags. - SauL

0
Louis Martin Jr. 10 aastat tagasi
Okay, thanks for the immediate response. I'll give the Chrome extension a try!

0
RiteTag Support Team 10 aastat tagasi
Louis, Many thanks for making do with Chrome, but I think we have your FireFox extension fixed. You may need to re-install, but then, how is it behaving for you now? Working well for me, running in Firefox version 32.0.2 (latest). - SauL

0
Louis Martin Jr. 10 aastat tagasi
Seems to be working fine now, thanks!

0
Fixed
RiteTag Support Team 10 aastat tagasi
Customer support service by UserEcho