0
Fixed

Popup to download the same version comes up EVERY Firefox is restarted

Matt Smith 6 years ago updated by RiteTag Support Team 6 years ago 7
This is getting ridiculous.  It wants me to download the version I have installed EVERY time I need to restart Firefox.  There is no Close/Cancel button, nor can the window be resized. I have to click the link, wait for it to download and then cancel it.
Under review
Many thanks, Matt.  We're on it, will have that taken care of ASAP. - SauL
We can't simulate the issue. Can you tell us which version do you have? Thanks
Matt, how about now? Working well for me, Firefox version 32.0.2 (latest). - SauL
+1
I would like to add that the current version does not work at all on Firefox 32.0.2 running on Macintosh OSX 10.9.4
+1
That's the issue....I'm on a Mac.
+1
Matt, Try quitting Firefox and rebooting your Mac, that worked for me. I completely uninstalled the older version of the add-on installing again. It should work after that, I'm on Firefox 32.0.2, OSX 10.9.4.