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URL Wont Shorten To The rTag.co Automatically

Jaron Ray Hinds hace 8 años • actualizado por RiteTag Support Team hace 8 años • 5

When I try to share an article, it wont shorten the url at the end of the media description. This takes up many more valuable characters instead of the brief http://rtag.co ..



Image 129


Tried to isolate the extension to eliminate possible interference from other extensions and still wouldn't fix the bug. Broken in both chrome and Chrome Canary. Have made a recent change in my subscription which may be the cause of the snag. Appreciate your help.

+1
En revisión
RiteTag Support Team hace 8 años

Did you try typing a space at the end of the URL and waiting 3 seconds? - Saul

+1
Kristin hace 8 años

Huh. This is peculiar, Jaron. Have you experienced it since? If this happens again, a really helpful thing to do is to press f12, then go to 'console' and grab the entire screenshot. This helps the developers with a little more information to figure out a solution.

+1
RiteTag Support Team hace 8 años

Jaron, try clearing browser cache "files" and refreshing browser. - Saul

Kristin hace 8 años

I've now experienced this bug too! 😖



Solucionado
RiteTag Support Team hace 8 años

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