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HELP!

Louis Martin Jr. 5 years ago updated by RiteTag Support Team 5 years ago 11
Message I receive when I log into my account "You need to Upgrade to enable hashtag analytics" - I have a paid (active) account, why would I see this?
We'll look into this right away.
We found out you have two RiteTag accounts (one is free and one is paid). We have discovered a bug in extensions that switches between them improperly causing this upgrade message . Which browser are you using?
We have updated the extensions. It should now take Google about an hour to update the extensions. Let us know how it works.
It's still showing the same message "You need to Upgrade to enable hashtag analytics".
Which browser are you using?
Appears to be working - you guys ROCK. Thank you :-)