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HELP!

Louis Martin Jr. 10 years ago • updated by RiteTag Support Team 10 years ago • 11
Message I receive when I log into my account "You need to Upgrade to enable hashtag analytics" - I have a paid (active) account, why would I see this?
Under review
RiteTag Support Team 10 years ago
RiteTag Support Team 10 years ago
We'll look into this right away.
RiteTag Support Team 10 years ago
We found out you have two RiteTag accounts (one is free and one is paid). We have discovered a bug in extensions that switches between them improperly causing this upgrade message . Which browser are you using?
RiteTag Support Team 10 years ago
We have updated the extensions. It should now take Google about an hour to update the extensions. Let us know how it works.
Completed
RiteTag Support Team 10 years ago
Louis Martin Jr. 10 years ago
It's still showing the same message "You need to Upgrade to enable hashtag analytics".
RiteTag Support Team 10 years ago
Which browser are you using?
Started
RiteTag Support Team 10 years ago
Louis Martin Jr. 10 years ago
Chrome
Louis Martin Jr. 10 years ago
Appears to be working - you guys ROCK. Thank you :-)
Completed
RiteTag Support Team 10 years ago

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