Writing you directly - Saul

Hi John,

You would install the RiteTag app in Hootsuite (from the left-side puzzle piece, the app directory) and also would need the RiteTag browser extension. Then, you'll see RiteTag tools below the main compose field in Hootsuite and also, in the pull-down below posts in columns.

Hope this helps,

Saul

Hi Steena,

You need to get the Chrome browser extension. When you do that, you'll see where it integrates. We do not integrate in Instagram mobile, but on the web, you would click the RiteTag browser button and use Composer (it pops up).

Hope this helps,

Saul

Thanks for letting us know. I did report the bug for Safari, so, we'll try to nail that. Do let us know when you have problems and remember, screenshot help, and can be dragged right in to these comments.

Best,

Saul

You would need to pay for one of our plans. This will not recover your account, but rather, start a new one. The only loss is that your My Intel will not show you hashtags that have gotten you good results in the past, only from now.

Note that My Intel shows analytics on hashtags and Tweets, Facebook updates sent from RiteTag or the browser extension's browser button (or the mouse right-click tool (highlight text and share).

Hope this helps,

Saul

You would need at least the Lite plan for that -Saul

Hi Derek,

The free tier only includes hashtag analytics, not the ability to use Composer.

You would need our Lite plan for that. https://ritetag.com/pricing/

Best,

Saul

Thanks, and we'll look into it. Is it the RiteTag site or the extension that keeps asking you to login? Can you try with Chrome browser for now, though, and let us know by replying in here if you can get in on Chrome?

Screenshot(s) help, too - and you can even drag them into a UserEcho comment.

Best,

Saul

Hi Katie,

Since we do not focus on usage throughout many platforms, you might try mention.com and tagboard.com - and then, just google search to see what else does that. Sorry we can't do more on analytics for the next three months - we just doubled our staff and are still totally tied up with better CTAs, Automation, etc.

Best,

Saul