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0
Fixed

Free Account: My timeline shows up only old tweets

Eliseo Mauas Pinto 6 years ago updated by RiteTag Support Team 6 years ago 2
My timeline dashboard keeps on displaying old tweets (6 days ago)
Is this issue related to my Free Account service?

I am using Firefox last version.
OS: Windows XP

I attach a Screen Capture of my Timeline.

How can I solve this issue?
Any tips? Any walkthrough?
Hope to hear from you soon...
Keep up the good work!
0
Completed

how can i stop rtag.co/ . everytime i am uploading it on hootsuite it takes over my links.

TwitManoj9 6 years ago updated by RiteTag Support Team 5 years ago 2
how can i stop rite tag to automatically take over my links.
0
Fixed

beta firefox extension doesnt integrate with buffer, doesnt color grade hashes as it did a week ago

LawrencePhotos 7 years ago updated by RiteTag Support Team 7 years ago 3
on 10/5/2014, the firefox extension would color grade hashtags as i composed a tweet in buffer. not the firefox extension opens a rite tag composer window, with seemingly no integration with buffer. how can i integrat with buffer?
0
Answered

Is there any way to check past 3 months history?

The GBPN 5 years ago updated by RiteTag Support Team 5 years ago 1

I'd like to see more than 30 days history, but I can find the calendar...

0
Fixed

hootsuite extension not working...

The Support Room 6 years ago updated by RiteTag Support Team 6 years ago 3
Hi 

I used to be able to see the ritetag grading for hashtags at the bottom of the "compose message" window in Hootsuite. It used to grade hashtags as I typed and I found this extremely useful. For some reason that has stopped working and all I see now is a "low" chance to discovery irrespective of what # I put. Even the ones that are supposedly trending (according to the ritetage web search) as labeled OVERUSED when I type them on the hootsuite "compose message" window.
Anyone else experiencing the same problem? Anyone has any idea how to fix this issue?

FYI - I'm on a Pro Plan

Thanks!

Monica
0
Not a bug

Hashtag analytics not working!

ALiu 6 years ago updated by RiteTag Support Team 6 years ago 4
I just upgraded to Lite plan. When I use hootsuite (whether on hootsuite website or use Hootsuite Extension on Twitter website) the hashtage analytics is not working and ask me to upgrade my plan! I've tried to log out and log in again with Twitter, Hootsuite, and Rite Tag accounts and it's still not working.

Here are the screenshots for Twitter:


and Hootsuite:


Also, on my profile, it shows the lite plan is expired on 31 Dec, 1969. How to change that?
0
Fixed

Popup to download the same version comes up EVERY Firefox is restarted

Matt Smith 7 years ago updated by RiteTag Support Team 7 years ago 7
This is getting ridiculous.  It wants me to download the version I have installed EVERY time I need to restart Firefox.  There is no Close/Cancel button, nor can the window be resized. I have to click the link, wait for it to download and then cancel it.
0
Declined

trending in mexico

eBebe.mx 7 years ago updated by RiteTag Support Team 7 years ago 2
Can i change ritetag to check only the trending hashtags inside mexico?
0
Fixed

# Hashtag Analytics - Graphs Continuously Loading

Paperplane 5 years ago updated by RiteTag Support Team 5 years ago 1

It looks like there's an issue with graphs, when signed in (both Chrome or IE), I'm getting a constant loading icon. Any ideas what's up?