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Change Account Details

ZenRenRemix 6 years ago updated by RiteTag Support Team 5 years ago 5
I attached my personal Facebook account instead of my business page. There didn't seem to be any way in which to change this once it was added.

Feature Request: Emoji Auto Enhance

Kristin 5 years ago updated by RiteTag Support Team 5 years ago 3

A very helpful feature would be an auto-suggestion of emoji based on the current written text. This could work very similarly to the auto-suggesting of hashtags perhaps. I'm thinking along the lines, too, of what SwiftKey does with their keyboard.

I think this could be very effective in cutting down the time users spend in going back-and-forth between the application in which they're trying to post from and going onto our site in order to reconfigure our /customize emoji settings→ and then back to their post to refresh and have to redo their post.


Ritetag's URL Shortener is Bullying Hootsuite's ow.ly One

Louis Martin Jr. 6 years ago updated by RiteTag Support Team 5 years ago 2
On yesterday I began to notice that your (Ritetag's) URL shortener kept using its own vanity url instead of Hootsuite's (in Hootsuite's software). This has never happen before, and I was quite confused. I decided (per Hootsuite) to uninstall your extension and everything seems to be fine now - sucks though, because now I have to login to my Ritetag account to research #'s :-|

whats up with the clock? my autoscheduled tweets just ALL went out seconds apart

Suzanne Dougherty 6 years ago updated by RiteTag Support Team 6 years ago 3
the timezones are unclear and not accurate. I had all of my tweets for today set to run hours aprt. Instead they were all sent just seconds apart.

it is illegal to put in an iframe the content of another website?

Juan Acosta 5 years ago updated by RiteTag Support Team 5 years ago 2
RiteTag Support Team 5 years ago

Hi Juan,

Good question, and it's one that I hear in one form or another now and then.

No, if you read the wikipedia page carefully, you will see that the proprietors of the Web pages affected by these practices, "the proprietors often seek the aid of courts to suppress the conduct, particularly when the effect of the conduct is to disrupt or circumvent the proprietors' mechanisms for receiving financial compensation." If framing a page, specific to individual shares of the page were subject to litigation, StumbleUpon would have been put out of business in 2001.

Our interpretation: our CTAs (the iframes you refer to) to not interfere with the proprietors' means of making money. Further, please note that our Rite.ly product affects no website in any way. Rite.ly affects URLs that wrap URLs, so that those who share a blog post, etc., can get something for themselves.

So, law is one thing, while ethics, non-spamminess or, just plain doing the right thing is another. As for this, just as the Coach feature of RiteForge discourages the use of more than one hashtag, we look at it this way:
people share blogs big and small in URLs in their Tweets/posts. Those posts promise what you'll get when you click on the URL. As those sites violate your trust by popping, redirecting, prefacing with pitch after ad after video after... And so when you share Forbes, etc., they do what for you...? With rite.ly, you do nothing to interfere with the page, site, or other people's shares of the sage words of wisdom that they impart (after subjecting you to wave upon onslaught of their self-promotion); you only ensure that those clicking through from your shares of a page also get your offer.

Care to discuss this? I'm @osakasaul


Saul Fleischman

RiteKit CEO


Errors adding accounts after upgradig

ViralTNTeam 5 years ago updated by RiteTag Support Team 5 years ago 3

I just upgraded to pro and LOVE this service... however, I cannot add up to 5 Twitter accounts. It tells me to upgrade


Links stopped working

Joshua Dalton 5 years ago updated 5 years ago 6

Hey, all of my links have stopped working, anyone else have this problem?


Not obvious how to deselect services to automate from.

Kristin 5 years ago updated by RiteTag Support Team 5 years ago 2

I'd love a really obvious way to deselect services & RSS feeds that we have previously connected. It seems to be pulling things from my pocket that I saved a long time ago and didn't automate myself. Any ideas on how my problem might be rooted in something else would be fantastic. I'm at a loss. =(


Couple of things Hootsuite and account

VegasCanuck 5 years ago updated by RiteTag Support Team 5 years ago 2

ritetag extension added to chrome, however not working with sprout social or hootsuite, as well it says I have 4 days left on my lite free trial however I've paid the monthly payment. what gives?