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+1
Answered

connected accounts

Dwain Scott 6 years ago updated by RiteTag Support Team 5 years ago 5
I want to change my twitter accounts and can't figure out how to do it. Please help I am using a new account
Answer
RiteTag Support Team 5 years ago

Hi,


If you are RiteTag Pro or Agency, you can associate more than one Twitter and one Facebook account. If Lite, we suggest that you be logged in to Facebook on your own facebook account, then in RiteTag, add facebook but switch from profile to page. See, only page posts show up in facebook search.


Hope this helps,


Saul

+1
Completed

Feature Requests: In /automation for 'add RSS source,' suggest blogs where the sharebar shows & can get author's Twitter handle from page metadata.

Kristin 5 years ago updated by RiteTag Support Team 5 years ago 4

Users will love to have a dropdown menu with listed influential sites from which to choose from and which allow for iframes. With the added bonus to be able to grab the author's Twitter handle from metadata, this could be a killer feature and totally aid in making RiteTag stand out.

+1
Fixed

Tag sets error ( 4 contents ) 

Kouji 7 years ago updated by RiteTag Support Team 7 years ago 6

Ritetag active now. No problem.
This bag is " Tag sets " error ( 4 contents )
I logout and login. This phenomenons continue now.

No.1
Write English only
Broken URL. So can't Link
No.2
Write English and Japanese
Change Japanese word=> " ? " :-)
Broken URL can't Link
No.3
Re-wrote No.1 English only.
Change Hashtag and Tag set's name.
Born many another word :-(
No.4
Re-Write No.3
Another phenomenon(watch picture)

Back memories.
This style is nearly my former company work.
I had to write Japanese and broken English at Email,word,pdf,etc. 
Before I was employee. Just now I am Ritetag user :-/
Thank you
+1
Answered

Do you or are you planning to integrate with Hubspot?

Andy Fine 5 years ago updated by RiteTag Support Team 5 years ago 1

We use Hubspot to manage our social media outreach. Any plans on integrating with them?

+1
Fixed

Hashtag search not operating properly!

Louis Martin Jr. 7 years ago updated by RiteTag Support Team 7 years ago 5
For whatever reason, I haven't (for the past week) been able to research hashtags?!?! The 'colored search terms' are not colored. My Firefox extension is not pulling up search results that I am typing in - what seems to be the problem? I have unistalled/reinstalled, refreshed, rebooted, re-everything! Someone please resolve - paid customer is extremely frustrated!
0
Answered

Why has rite tag been "under maintenance" for the past few days?

colorfulsocks 4 years ago updated by RiteTag Support Team 4 years ago 6
Why has rite tag been "under maintenance" for the past few days?

the features don't work, it doesnt show lists of similar tags, and it doesn't show their stats. Is this a rite tag problem, or something with my browser or what?

0
Answered

Please tell me how to close my account! The page you mention is not found!

isardou 5 years ago updated by RiteTag Support Team 5 years ago 1

i've looked everywhere and cannot find a way to close my account, it should be easier, can you help please?

Answer
RiteTag Support Team 5 years ago

Hi,


Please send the twitter acct or email you registered with to support@ritekit.com, with a note of which service(s) to cancel (e.g. ritetag? riteforge? everything...?) and we'll do that immediately.


Thanks for giving our products a try.


Best,


Saul

0
Under review

Time Zone Issue

Colin 5 years ago updated by RiteTag Support Team 5 years ago 1

Every time I search for a hashtag, the hourly average graph says GMT. I'm in Los Angeles (PST) and want to know if the data is off for my time zone for posting purposes

0
Under review

Hashtag Research

The Better Start 5 years ago updated by RiteTag Support Team 5 years ago 1

On the hashtag analytics page are the times in GMT? or are they in my PST my time zone? If they are in GMT this changes my days and times dramatically.


Thanks for the help couldn't find this answer anywhere.