Loving @RiteTag in theory but in practice having issues with signin. See pix error 01 & 02. Link or ideas? Thank you!

Non active Ritetag (Win7/google chrome)
Against non active Ritetag,
I tried to set up as follows. add picture.
Hashtag was one
English word only. no japanese word.
71 characters( less 100 characters,Sorr)
non active 3 styles(Tweet now, Auto schedule,Time scedule)
Thank you.

When an emoticon is inserted in a tweet rite tag can't display the rest of the tweet, apparently 

This really sucks...sick of emails...

Some popular tags don't appear in the results.
#cat leads with #çat
#pony leads with #ponya
#photo leads with #phótó

I just started using this service and many of the popular tags I search for are missing. How reliable are the results?

Is there something wrong with the hashtag search engine? I just discovered this service a few days back and love it, but today it's returning "unused" for every single hashtag--even the ones currently trending on Twitter with 2000+ tweets per hour.
Here's an example of what I mean:



And here are the full stats for today's top trending hashtag in the US--search (inset) shows it is unused, full stats reveal how popular it actually is.

I found Ritetag Chrome extension's freeze point.
I moved Ritetag Chrome extension.
When I moved up, Ritetag Chrome extension freeze
Please look picture
Please Kaizen.
Thank you.