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Completed

social channels features

miRide 8 years ago updated by RiteTag Support Team 8 years ago 1

When I go to create a Tweet and I uncheck one of the social channels I don't want to use, it keeps coming back. If i refresh or make any changes it appears again and I have accidently posted on the other channels several times after unchecking and it comes back. to mitigate this in the future I am just deleting the Facebook channel.


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Answered

Is there a discount for non-profits/charities?

Jamie K 10 years ago updated by RiteTag Support Team 10 years ago 2
I work for a charity, and we are interested in using RiteTag. Do you offer discounts for charities? I know many, many SaaS companies do. We are a small charity, so we need to prioritize our budget for things. 
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Fixed

error in posting

eToro 8 years ago updated by RiteTag Support Team 8 years ago 2

What does this error means when trying to post: Call to undefined method App\Model\MultipleAccounts::getUsersAccount().

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Fixed

Ritetag is not displaying correctly in Hootlet, nor will it accept my login

Campus Reform 8 years ago updated by RiteTag Support Team 8 years ago 4

Image 116Hey, folks; I'm afraid that I'm having trouble getting Ritetag to play nice with Hootlet. While there's apparently no issue with displaying Ritetag in Hootsuite itself, Hootlet is having difficulty properly displaying the auto-enhance button (as you can see on the bottom-left of the pic), hashtag ratings, etc.


I'm not sure why--I've uninstalled the extension, reinstalled it, deactivated it, reactivated it, etc., but all to no avail.


For whatever reason, I also can't login through Hootlet, even though I'm already logged in to Ritetag's website through Twitter. Any ideas?

Answer
RiteTag Support Team 8 years ago

Thanks, Ion. Give us a little time; I assure you that we're working on the "compliant" process, working with people at Hootsuite to give you a stable, Hootsuite-approved RiteTag experience in there. Keep a lookout for our newsletter ;-)


Best,


Saul

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Fixed

Can't recognise images if uploaded as links (ow.ly e.g.)

Domenico Saretto ن 9 years ago updated by RiteTag Support Team 9 years ago 2
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Completed

literatura juvenil

Luz 8 years ago updated by RiteTag Support Team 8 years ago 1

Quiero saber cuales fueron las etiquetas mas usadas por los escritores de éxito de la literatura juvenil

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Answered

Color coding not working in Hootsuite

Ralph 9 years ago updated by RiteTag Support Team 8 years ago 4
I just installed the RiteTag Chrome extension and signed in to RiteTag via my Hootsuite dashboard.
While the analytics appear at the bottom of the compose message box, the color coding of my hashtags is not applied in the compose box (unlike the functionality I see in Twitter). Is that by design?
Also, I thought RiteTag would suggest hashtags based upon the context of the text in the compose message box. I don't see that.
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Fixed

Rejoin

ZenRenRemix 9 years ago updated by RiteTag Support Team 8 years ago 1
When you close an account, it doesn't seem to allow you to use any of the formerly attached account detail to create a new one. There is also no option to rejoin RiteTag after closing.
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Answered

facebookpage does not work for me

Travel Blog Wave 9 years ago updated by RiteTag Support Team 8 years ago 2
(#200) Requires extended permission: manage_pages and publish_pages


hi have this error, some one can tell me how to fix it?
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Fixed

no field to enter name when making a payment.

Kaare Melby 9 years ago updated by RiteTag Support Team 8 years ago 1
no field to enter name when making a payment.