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  1. Fòrum: Bugs
0
Fixed

Auto Enhance Button on Hootsuite's Hootlet in Chrome

Wendy Forbes fa 8 anys • updated by RiteTag Support Team fa 8 anys • 2

The auto enhance button is stepping on the native Hootsuite selections in the Hootlet. It is taking the place of the ability to add tags to the message which is something I need to use all the time.

0
Completat

Unsubscribe

Jan Elrod fa 10 anys • updated by RiteTag Support Team fa 9 anys • 4
Unable to unsubscribe.  Please advise
0
Completat

I can only connect to my personal Facebook page and not my company page. How do I connect my COMPANY page to Ritetag?

CatholicEditor fa 8 anys • updated by RiteTag Support Team fa 8 anys • 1

How do I connect my company page to RItetag? Right now, it only connects my personal Facebook page.

0
Not a bug

RiteTag Tag Optimizer Upgrade message. Screen error. Sep 18.

Kouji fa 10 anys • updated by RiteTag Support Team fa 10 anys • 4
Image 38
RiteTag Tag Optimizer as Google 拡張機能（English word:extension?)
This is Screen error.
0
Fixed

Log In Issues

Jenn Williams fa 8 anys • updated by RiteTag Support Team fa 8 anys • 2

I signed up under my Facebook account, but that is not the account I want to login with. I can’t find anywhere on your site to change the login. Please help! I want to use my twitter account to login. I’ve purchased your Lite package, and now I’m stuck with it linked to an account that I don’t want to use it for. Please let me know asap how to switch the account over to my twitter. Are there any other options to login?

0
Fixed

(Test) I add Jpeg.file But Ritetag do not allow to add file.

Kouji fa 10 anys • updated by RiteTag Support Team fa 10 anys • 3
Image 25
Hi. Ritetag active. No problem.
I try to add file (Test)
I choose Jpeg file.
But Ritetag do not allow to add file.
Thank you 
0
Fixed

Google Extension not allowing login

McK Health Solutions fa 10 anys • updated by RiteTag Support Team fa 10 anys • 2
Can login on full site b ut not via Composer.
0
Fixed

Against "Sent tweet" List.They connect only 20 tweet of the latest

Kouji fa 10 anys • updated by RiteTag Support Team fa 10 anys • 2
Image 36
They connect only 20 tweet of the latest.
They can't connect Tweet of before.
When I click mouse to "Clicks on links" "Retweets" "Favorites"
I found 20 of the latest's tweet list only.
I can't found tweet of before. (Clicks and Tweets Time)
My best user click Time line area had near 5:30 pm(JST) in Sep 19.
But I did not know.
Thank you.
0
Completat

Taking Up Optimal Post Real Estate

Market Me Media fa 9 anys • updated by RiteTag Support Team fa 8 anys • 3
When sharing a link, the link does not shorten, therefore taking up more characters than needed, thus costing real estate on the post. Another service shortens the shared link, those B people and it provides for optimized character count for the post. https://gyazo.com/f399f160eb857a746d9c2637b02878c5
0
Fixed

Suggested hashtags are off base

McK Health Solutions fa 10 anys • updated by RiteTag Support Team fa 10 anys • 3
Image 19Have you changed your algorithm? I ask because today the suggested hashtags seem off. For example, I entered genomics and the results I usually get were not offered. With one exception, what was suggested had nothing to do with genomics.

Also, suggestion: How about offering a longer, scrollable list of suggestions?

Thanks.


Customer support service by UserEcho